Ghost Office respectfully requests all of our members to remain polite, respectful and constructive when posting in the support forum. We retain the right to remove any posts made that we deem to be abusive or offensive to ourselves or other members and in extreme cases reserve the right to revoke membership without refund and report to officials should a member display gross misconduct or continue to cause offense after being warned.
Support Forum Response
All forum questions are replied to as quickly as possible. From time to time it may not be possible to respond immediately and we would ask you to be patient in such cases. Like our members we also have real life responsibilities and obligations such as the school run.
Bugs and Security
No software application is ever completely bug-free but our commitment is to correct reported bugs as quickly as possible and to install timely updates and/or patches where appropriate, the forum plug-in is programmed by a third party so sometimes our service is in their hands and likewise our site is held with a third party host provider whom also we are at their mercy.
If you need to contact us regarding the Ghost Office website, it’s content or statements declared in this usage policy, please use the ‘Contact Us’ email form.
Changes to this Policy
This Usage Policy will be kept under constant review and may change from time to time. If at any time usage conditions change we will update this policy accordingly.